An Effective Grievance Mechanism: A Key to Due Diligence course - Introduction

VECTRA International

Course overview

Gain a clear understanding of what makes a grievance mechanism effective and why it’s essential for responsible business conduct.

Learn its role within due diligence, the key elements that ensure fairness and transparency, and the steps involved in formal grievance handling.

What to expect

Course Type - Online e-learning course
Duration - 10-15 minutes

Skills covered

Ethical behavior Leadership Compliance
Course outline

Full understanding of terms and concepts related to effective Grievance Mechanism

  • What is a Grievance Mechanism?
  • Why do we need a Grievance Mechanism?
  • What role Grievance Mechanism plays in an organization
  • Benefits of an effective Grievance Mechanism

Steps in formal grievance handling

  • Setting up a Grievance Handling Committee
  • Investigating the grievance and identifying root causes
  • Conducting meetings and collecting input from all parties
  • Communicating decisions and implementing corrective actions
  • Allowing appeals and ensuring fair review of unresolved grievances

Main elements of an effective Grievance Mechanism

  • Legitimacy and Accessibility 
  • Transparency and Predictability 
  • Confidentiality and Non-Retaliation 
  • Compatibility with Rights 
  • Monitoring and Continuous Improvement
Course outcome

After completing this course, you will:

  • Understand what a grievance mechanism is and its purpose within organizations.
  • Recognize why grievance mechanisms are critical for compliance and accountability.
  • Explain the role and benefits of an effective grievance mechanism in managing workplace issues.
  • Identify the main elements that make a grievance mechanism fair, transparent, and accessible.
  • Outline the steps in formal grievance handling, from submission to resolution.

Frequently Asked Questions

How do I access my purchased courses?

You will be able to access your purchases after you’ve successfully logged into your VECTRA account. This information will include links to each of the purchases for quick navigation. You will also receive an email with a link for your training.

Can I share my access to purchased courses with others?

No, sharing access is not permitted. Each purchase provides a single-user license. Sharing access may result in the termination of your account. If you are interested in making a group purchase for your company, please write at contact@vectra-intl.com.

Can I access my purchased courses on multiple devices?

Yes, you can access your purchased products and services on multiple devices, provided you are the account holder. This allows for flexible learning and usage.

Will I get a certificate upon completing an online course?

Some courses include certificates of completion. Please check the course details for confirmation.

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